Adventist Special Needs Association (ASNA) Safety and Security Policy

 

**Last Updated: December 4, 2024**

 

At the Adventist Special Needs Association (ASNA), we are deeply committed to ensuring the safety, security, and privacy of our website users, especially those who are vulnerable, including individuals with disabilities and their families. This Safety and Security Policy outlines how we protect users' personal information, safeguard against unauthorized access, and maintain a safe online environment for all users.

 

By using our website and services, you agree to the terms and practices set out in this policy. We ask that all users also help us maintain a safe, supportive, and respectful online community.

 

1. **Security of Personal Data**

 

ASNA takes all reasonable precautions to ensure that your personal information is protected from unauthorized access, alteration, or disclosure. We implement a variety of technical and administrative measures to safeguard the security of your data, including:

 

- **Encryption**: Sensitive information, such as payment details, is transmitted securely using industry-standard encryption protocols (e.g., SSL/TLS encryption).

- **Secure Servers**: Our website and data are hosted on secure servers with firewalls and intrusion detection systems to protect against unauthorized access.

- **Access Control**: We limit access to your personal information to authorized personnel only, who are trained in data security and privacy practices. We require our staff to adhere to strict confidentiality agreements.

- **Regular Audits**: We conduct regular security audits to assess our systems for potential vulnerabilities and take proactive steps to mitigate risks.

 

2. **Data Collection and Use**

 

We only collect personal information necessary to provide services and communicate with users. Personal data, such as names, contact information, and payment details, are collected and stored securely in accordance with our [Privacy Policy](#). We do not collect more information than is needed for the services we provide, and we never sell or share your personal data with third parties for commercial purposes.

 

3. **Online Transactions**

 

For transactions such as donations or event registrations, we use secure, third-party payment processors that adhere to industry standards for data protection. These services are compliant with Payment Card Industry Data Security Standards (PCI DSS). ASNA does not store sensitive financial information such as credit card numbers, which are handled securely by our payment processors.

 

4. **User Account Security**

 

If you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials, including your username and password. We strongly recommend that you choose a strong, unique password and update it regularly. If you believe your account has been compromised, please contact us immediately to suspend your account and resolve any issues.

 

5. **Protection of Minors**

 

We are committed to protecting the safety and privacy of children and vulnerable individuals who visit our website. ASNA does not knowingly collect or solicit personal information from children under the age of 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to remove that information as soon as possible. Parents or guardians who believe their child has provided us with personal data may contact us at [info@asna.org](mailto:info@asna.org) for assistance.

 

6. **Content Moderation and Community Safety**

 

ASNA encourages open and respectful communication among users but is committed to ensuring that all interactions on the website adhere to principles of respect, dignity, and inclusion. We have established content moderation policies to ensure that harmful, inappropriate, or discriminatory content is not shared on our platform. 

 

- **Respectful Communication**: Users must refrain from posting content that is offensive, abusive, discriminatory, or harassing. We will take action, including removing content and suspending accounts, for any violations of these guidelines.

- **Report Abuse**: If you encounter any inappropriate or harmful content, or if you believe another user is acting in violation of our community guidelines, please report it to us immediately using our contact page or by emailing [info@asna.org](mailto:info@asna.org).

 

7. **Third-Party Links and External Content**

 

While we strive to ensure that all external links on our website lead to reputable and safe sites, ASNA is not responsible for the content or security practices of third-party websites. Users are encouraged to review the privacy and security policies of any external websites they visit via links from our website.

 

8. **Incident Response and Reporting**

 

In the event of a security breach or data incident, we will take immediate steps to investigate, mitigate, and resolve the issue. If any personal data is compromised, we will notify affected users promptly and provide instructions on steps they can take to protect themselves.

 

If you suspect any security concerns, such as unauthorized access to your account or misuse of your personal information, please report it to us immediately so we can investigate the issue.

 

9. **User Responsibilities**

 

In order to maintain a safe and secure website experience for everyone, we ask that all users:

 

- **Follow Security Guidelines**: Ensure that your device, browser, and network are secure when accessing the ASNA website.

- **Be Cautious with Personal Information**: Avoid sharing sensitive personal details (such as financial information or medical details) on public forums or areas of the website where such data is not needed.

- **Report Suspicious Activity**: If you notice anything suspicious or concerning on our website, please report it to us immediately so that we can take appropriate action.

 

10. **Cookies and Tracking Technologies**

 

ASNA uses cookies and other tracking technologies to enhance your website experience. Cookies are small text files that are placed on your device to improve site navigation, analyze site usage, and personalize content. You can manage cookie preferences through your browser settings. However, please note that some website features may not function properly if cookies are disabled.

 

For more details on our use of cookies, please refer to our [Privacy Policy](#).

 

11. **Compliance with Laws**

 

ASNA is committed to complying with all applicable privacy, data protection, and security laws, including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other relevant data protection regulations.

 

12. **Updates to the Safety and Security Policy**

 

ASNA reserves the right to update this Safety and Security Policy as necessary to reflect changes in our practices, legal requirements, or technological advancements. Any changes will be posted on this page with the updated date, and we encourage users to review the policy periodically.

 

13. **Contact Us**

 

If you have any questions, concerns, or suggestions regarding our Safety and Security Policy, or if you need assistance regarding the security of your data, please contact us at:

 

- **Email**: Sophia Nicholls (mailto:info@asna.info)

- **Phone**: [+44 7768 298 29

- **Mailing Address**: See Charity Address below

 

We are dedicated to providing a safe and secure environment for all individuals, particularly those with special needs and their families. Thank you for trusting ASNA with your information.

 

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By using the ASNA website, you acknowledge and agree to this Safety and Security Policy. We are committed to maintaining a secure environment and protecting your personal data at all times.