ASNA Privacy Policy

 

**Last Updated: December 4, 2024**

 

At ASNA (Association for Support of Neurological and Abilities), we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, store, manage, and share information when you visit our website, use our services, or interact with us online. By using the ASNA website, you agree to the collection and use of your data in accordance with this policy.

 

1. **Information We Collect**

 

We may collect various types of personal and non-personal information from you when you visit our website, register for services, participate in our programs, or communicate with us. This can include:

 

Personal Information:

- **Contact Information**: Name, email address, phone number, postal address.

- **Demographic Information**: Age, gender, disability status, and other relevant personal details.

- **Payment Information**: If you make a donation or purchase, we may collect credit card or payment processing information through secure third-party platforms.

 

Non-Personal Information:

- **Website Usage Data**: Information about how you interact with our website, such as IP addresses, browser type, device type, operating system, and pages visited. This helps us improve our site and services.

- **Cookies**: We may use cookies and similar tracking technologies to collect data about your preferences and interactions with our site. Cookies help us enhance your user experience and personalize content.

 

Content You Provide:

- **Images and Videos**: When you submit images, videos, or other content to the website (e.g., through submissions for blogs, forums, or event registrations), we may collect and store these as part of your participation.

- **User-Generated Content**: Any comments, testimonials, feedback, or other content you share on our website, social media channels, or through email may also be collected.

 

2. **How We Use Your Data**

 

We use the information we collect for several purposes:

 

- **To Provide Services**: To deliver the resources, programs, and support you request, such as personalized care information, event registrations, or consultations.

- **To Communicate with You**: To send newsletters, updates, and other relevant communications about ASNA activities, events, advocacy efforts, or to respond to inquiries.

- **To Improve Our Services**: To analyze website usage, improve our content, and enhance user experience.

- **To Process Donations or Payments**: To process charitable donations or purchases made through our website.

- **To Manage and Moderate Content**: To monitor and moderate user-generated content on our platform, ensuring that interactions remain respectful and align with our mission.

- **For Legal Compliance**: To comply with legal obligations, such as responding to requests from government authorities or complying with regulations that require us to store and manage specific types of data.

 

3. **How We Store and Protect Your Data**

 

We take appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

 

- **Encryption**: We use encryption to protect sensitive information during transmission (e.g., payment details).

- **Secure Servers**: Our website and databases are hosted on secure servers, and we work with reputable third-party providers who implement strict security protocols.

- **Access Control**: Access to your personal data is limited to authorized personnel only. We ensure that staff and volunteers follow strict confidentiality practices.

 

Despite these precautions, no security system is 100% secure, and we cannot guarantee the absolute security of your information. If you have any concerns about the security of your personal data, please contact us directly.

 

4. **Sharing Your Data**

 

ASNA is committed to maintaining the privacy of your personal data. We will not sell, rent, or lease your information to third parties. However, we may share your information in the following situations:

 

- **Service Providers**: We may share information with third-party service providers (e.g., payment processors, email marketing services) who assist us in delivering our services. These providers are contractually obligated to protect your data and use it only for the purpose of providing the services we have requested.

- **Legal and Compliance**: We may disclose your data if required by law or if we believe such action is necessary to comply with legal obligations, protect our rights, or prevent fraud.

- **Business Transfers**: If ASNA is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. In such cases, we will notify you before your information is transferred and becomes subject to a different privacy policy.

 

5. **Managing Your Data**

 

You have rights regarding the information we collect and store. You may:

 

- **Access and Update Your Information**: You can access and update your personal details by contacting us or through your account settings on our website.

- **Opt-Out of Communications**: If you no longer wish to receive promotional emails or newsletters from us, you can unsubscribe using the link provided in the email or by contacting us directly.

- **Request Deletion**: You may request that we delete your personal data, subject to certain exceptions, such as compliance with legal obligations or data retention policies.

- **Cookies and Tracking**: You can manage your cookie preferences through your browser settings. However, please note that disabling cookies may affect your experience on our website.

 

6. **Data Retention**

 

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When your data is no longer needed, we will securely delete or anonymize it.

 

7. **Children’s Privacy**

 

ASNA does not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal data, please contact us, and we will take steps to delete such information from our systems.

 

8. **Changes to This Privacy Policy**

 

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically to stay informed about how we protect your data.

 

### 9. **Contact Us**

 

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your data, please contact us:

 

- Email: [info@asna.org](mailto:info@asna.org)

- Phone: [Your contact number]

- Address: [Your contact address]

 

Thank you for trusting ASNA with your personal information. We are committed to respecting your privacy and safeguarding your data.

 

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By using the ASNA website, you acknowledge and agree to the practices described in this Privacy Policy.